Locally Grown: Toledo Businesses are Thriving

. July 29, 2020.
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Nobody saw the pandemic coming, yet amid the uncertainty, one thing is clear— Toledo’s independent businesses know how to thrive. With creative adaptations and steadfast, hard work, these locally-grown businesses show what it means to succeed.

George & Tony Bardwell

George & Tony Bardwell, Co-Owners
Whiskey & The Wolf
3515 W. Alexis Rd., 419-690-4280. whiskeyandthewolf.com
3-10pm, Monday. 11:30am-10pm, Tuesday-Saturday.
A neighborhood restaurant and bar with approachable food and great whiskey. Since 2019.

Is there a silver lining to the crisis?
We learned how to be better operators.
Of the adjustments you’ve made since March, which changes do you plan to make permanent?
Cocktails to-go!
What are your go-to comfort foods right now?
Pizza.
What have you learned about yourself during this unprecedented time?
We don’t like to stay inside and we miss serving people inside the restaurant.
What is your motto for how you run your business?
Support local businesses and be kind to each other

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Christy Lorton, M.D.

Christy Lorton, M.D.
Dermatology Associates/Ada Aesthetics
Perrysburg: 12780 Roachton Rd.
Sylvania: 7640 W. Sylvania Ave.
419-870-0777. Daohio.com

How long have you operated your business? How have the past few months compared to your experience before that?
I am the founding partner of Dermatology Associates, established in 1991. In late March, 2020, practically overnight, the entire landscape of our practice changed. Never before had we experienced a downturn in business. A medical practice such as dermatology, a high demand specialty, is practically recession-proof, but it is not pandemic proof. The devastating loss of life and the economic turmoil that has been experienced (and is still ongoing) will haunt our community for years to come.
If there’s a silver lining to the crisis, what do you see that being?
The silver lining is that we will all be more cautious and protective of the health of our loved ones, our patients and ourselves.
Of the adjustments you’ve made since March, which changes do you plan to make permanent?
As a medical practice, we have always practiced universal precautions, but now we utilize medical protective equipment at an increased level. I do not see us decreasing our safety protocols any time soon. Support local businesses and be kind to each
other.

Tony Rasczyk- Photo Credit Jonie Johnson 

Tony Rasczyk- Photo Credit Jonie Johnson

Tony Rasczyk, General Manager
Consign-It Home Interiors
6925 W. Central Ave., 419-841-4663. Consignittoledo.com. facebook.com/consignithomeinteriors. instagram.com/consignithometoledo.
10am-6pm, Monday-Friday. 10am-5pm, Saturday. Noon-5pm, Sunday. Closed on major holidays.
We are an upscale resale shop of furniture and home accessories. We also integrate brand new items and have 50 vendors that rent booth space from us.

How long have you operated your business? How have the past few months compared to your experience before that? We’ll celebrate our 23rd year in business this Sept 7th. We’re very fortunate to have long time repeat customers and consignors. The past few months have been challenging with the COVID-19 pandemic. We’ve increased our social media presence, especially since we had been closed for two months, and that’s the only way we could sell items. We continue to have a strong social media presence ever since we’ve reopened.
What have you found to have the best way to work through this quarantine time? Social media via Facebook, Instagram, weekly emails, Craigslist, and Pinterest have been added as tools to sell items and keep a presence during this crisis. We are extra cautious with masks, sanitizer and social distancing for our customers and employees.
If there’s a silver lining to the crisis, what do you see that being? We have more of a social media presence to sell items and be more accessible to the public.
What is your motto for how you run your business? It starts at the top; I set an example for my employees. I need to show a strong work ethic, treat people with respect and care about the safety of others.

Gina

Gina R. Konczal

Gina R. Konczal, Owner / Strategic Tax Accountant
Premier Tax & Business Consulting
118 W. Wayne St., Maumee. 419-902-6954.
premiertaxbusinessconsulting.com
8am-5pm, Monday-Friday.
We strive to meet and exceed our clients’ expectations by providing tax preparation and filing services in a timely manner. We specialize in back taxes and offer expert tax advice.

How long have you operated your business? How have the past few months compared to your experience before that?
My business is fairly new in town. I officially opened for business about a year ago, and the past few months have been, without a doubt, very challenging. As a new business owner, you start your business with excitement and high expectations. COVID-19 was an unexpected and unwanted visitor in our lives, causing global distress. Despite these circumstances, I remained optimistic, thinking that bad times were not going to last forever. I continued working on marketing strategies to promote my business using various social media platforms.
What have you found to have the best way to work through this quarantine time?
The best way to work through the pandemic time was to stay positive and use technology already available to us. While working from home, I became very creative. More and more ideas continued to come to me that motivated me and encouraged me to reach out to clients beyond my wildest dreams. All of a sudden, my marketing strategies were working exceptionally well. I found that people were more open to doing business remotely, which allowed me to provide tax preparation and filing services to taxpayers in almost all 50 states! Crazy, but real.
What is your motto for how you run your business?
Stay open-minded. Do not limit yourself. New and unknown projects will come to us, and we’ll meet and exceed our clients’ expectations. This will allow us to offer new services as we continue to grow. Some of the new services we will be providing soon are foreign tax and financial planning.

Danielle

Danielle Perkins

Danielle Perkins, General Manager
Maumee Bay Brewing Company
27 Broadway. 419-243-1302. mbaybrew.com
11am-9pm, Sunday-Thursday. 11am-10pm, Friday-Saturday.
We are Toledo’s original craft brewery. This is our 25th year in operation and we have a variety of craft beers all made here on site. We also have an extensive menu that has something for everyone.

How have the past few months compared to the past?
During the last few months we have been focusing on the carryout aspect of our business, this is not something we have focused on before. Trying to give back to our community during this time offering specials on food and growler fills.
What have you found to have the best way to work through this quarantine time?
We have all learned here at MBBC to be very flexible. Everyone has jumped in to help in whatever area is needed. Honestly, I think it has made for an even stronger team knowing we can all count on each other to get the job done and take care of our guests!
Is there a silver lining to the crisis?
We have a grassy area that is covered under our licenses but we had only used it for special events. When the order was issued to allow us to seat outside we expanded our seating to that area to be able to serve as many people as possible. We discovered our guests really love dining in that area. Most likely we will make that a permanent part of our outside seating.
Have you given back to the community during the pandemic?
When the need for hand sanitizer increased and people were unable to purchase it in the stores we started making it in our stil. We gave thousands of gallons of hand sanitizer away, free of charge, to the general public as well as the local police, fire and medical personal for about two months. We also donated about 300 boxed lunches to local hospitals to help feed the doctors and nurses working.

Bill McConnell

Bill McConnell

Bill McConnell, President
Dunright Building Services, Inc.
1057 Custer Dr., Toledo. 419-537-7465. dunrightbuildingservices.com
9am-5pm, Monday-Friday. By appointment only on Saturday. Closed on Sunday.
Dunright Building Services is a locally-owned, award-winning construction company. We specialize in nationally branded windows, siding and entry doors. We provide quality to our clients which always has an eye on affordability. We like to let our clients know that if they need some new windows or doors or siding, we will make it affordable for them to enjoy any potential upgrade to their home.

What are some of the most inventive and creative ways your business has adapted? Over the years and/or the last few months?
We had many meetings amongst all of us, admin, sales, production, etc. to air out any and all good ideas (and a few stinkers) Anyone who had an idea to keep us working was listened to and some of the ideas came from some of our quietest crew members. I know it is a cliche, but we adopted the slogan “We are all in this together” and it really helped pull everything together over these most trying times
Small businesses have supported each other through this time. Has your business collaborated with others?
Absolutely, the majority of successful contractors in the City of Toledo are more like friendly competitors willing to lend a hand if needed. Many times that help consisted of a phone call and a little trading back and forth of how bad the situation was getting and how each of us were doing. It was a relief to be able to pick up the phone and talk to someone locally who was going through the same challenges we were and was able to help out, even if it was just with a few words of encouragement.
Have you given back to the community during the pandemic?
We actually give to several different organizations in the city that help those in need. Restoration Church on Sylvania, The Open Door Ministry on Cherry St., just to name a couple. Even though the demands on our time prevent us from donating our personal time, we are able to help 4 or 5 different places with monetary support which is used for whatever purposes they feel necessary.
What inspired you to start your business?
My father worked in the corporate world when I was younger and I saw him downsized out of a job he not only excelled at but loved doing. I decided then that it would never happen to me. I would always own my own business so that my relationship was between me and the customer and not some corporate entity.
Is there anything else you’d like readers to know?
We thoroughly enjoy our relationship with the Toledo City Paper and have met many great clients because of the wonderful job they do with the publication. Plus, the folks that run this periodical are an amazing bunch! Shout outs to Collette and the staff. These types of people watching how you spend your ad dollars gives us the confidence to keep coming back for more. And we are two time Best of Toledo Remodeling company winners from City Paper reader voting as well. We are humbled by those honors, while giving sincere thanks to the staff of the City Paper for all they do.

(L-R) Ryan McConnell, Adam SoRelle, Sean McConnell, Bryan Orwig, Steve Len, Bill McConnell

(L-R) Ryan McConnell, Adam SoRelle, Sean McConnell, Bryan Orwig, Steve Len, Bill McConnell

Meet the team
(L-R) Bill’s son, Ryan McConnell, started working with the company this past year and is passionate about volunteering at The Cocoon, a domestic violence shelter in Bowling Green.
Adam SoRelle is a sales rep with a Karate Black Belt who owns American Kempo Karate and plays music in two local projects, Dragonfly and Radio Traffic. He says he enjoys working at Dunright because he can “protect other people from large corporations that would take advantage of them.
Sean McConnell, Bill’s brother, is a veteran and photographer who has been a sales rep for the past year. Sean is a Karate Black Belt who enjoys volunteering at HOOVES, an equine-assisted therapy organization created by veterans for veterans in Swanton.
Bryan Orwig worked as Dunright’s top installer for years and is now a sales rep. He brings his experience to the job and his team members believe he can “see through the walls.”
Steve Len has been a sales rep for 7 years and spends his free time fixing houses because he loves improving the community and neighborhood.
Bill McConnell is the president of Dunright Building Services and boasts a Karate Black Belt. He is proud of his team: “Our sales reps look at their job as problem-solving. We’re finding solutions and helping people fix houses. We have a lot of hands in the community and our integrity is important.”

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Phil Barone

Phil Barone, Owner
Rosie’s Italian Grille
606 N. McCord Rd., 419-866-5007.rosiesitaliangrille.com
11:30am-9pm, Sunday-Thursday. 11:30am-10pm, Friday-Saturday.
Rosie’s is a locally family owned and operated Italian restaurant which has served the NW Ohio area for over 30 years. We pride ourselves with our authentic Italian recipes passed down from my mother Rosie Barone whose cooking inspired Rosie’s Italian Grille.

What have you found to have the best way to work through this quarantine time?
We have found that being transparent with everything we are doing has been best. We have provided updates on our initiatives and protocols, we have implemented and enforced within our restaurant during the quarantine, and our guests are pleased to know what we are doing and what is happening. They know they are safe when they come to dine with us.
Have you given back to the community during the pandemic? We have given back during the pandemic by joining up with the Toledo Plus One Initiative which sponsored local hospitals and first responders. We made lunches and dinners for people on the front line. We also received donations from other businesses and individual donors to enable us to donate meals to local hospitals.
What are your go-to comfort foods right now?
Anything Chef Eric Kish makes in our restaurant, he is an amazing Chef. If I had to pick it would be any of our fresh catch fish, like Walleye.
What advice would you give to others right now, or what is the best business advice you’ve received?
The best advice was from my brother Dr. Frank Barone. He said whether you believe in wearing a mask or not, you have to do it to make others feel comfortable and safe as we are all in this together.

Cousino's_Cory

Cory Cousino

Cory Cousino, Vice President/Co-owner
Cousino’s Steakhouse
1842 Woodville Rd., 419-693-0862. cousinossteaks.com
3-9pm, Sunday-Thursday. 3-10pm, Friday-Saturday.
We are a 3rd generation family-owned Steakhouse that specializes in hand-cut steaks and fresh seafood since 1945.

How long have you operated your business? How have the past few months compared to your experience before that?
This is our 75th year in business. The past few months have been a growing experience, to say the least, and have really shown us who we are as both a family business and as a working family, taking care of our long time customers and staff alike.
What are some of the most inventive and creative ways your business has adapted? Over the years and/or the last few months?
Thru the use of apps like DoorDash and UberEats we have seen a remarkable upswing in business. As well, to offering some vegan/ vegetarian items on our menu has brought some new faces to the restaurant.
Have you given back to the community during the pandemic?
We delivered to the front liners at Bay Park Hospital on a regular basis to show our support for them.
What are your go-to comfort foods right now?
Our House special is the 8 or 12 oz Sirloin, which is also a great seller, and our hot roast beef sandwich has really become a staple here as well. Both are classic comfort foods that have been on our menu for 75 years.

Eric

Eric Sitter

Eric Sitter, co-owner
Sidelines Sports Eatery & Pub
Lambertville, MI.: 8116
Secor Rd., 734-856-5050
Toledo: 2111 Mellwood Ave., 419-474-0000. 5806 Telegraph Rd., 419-724-0097. 6060 Renaissance Pl., 419-724-1800
Maumee: 1430 Holland Rd., 419-897-5050
Norwalk: 230 Milan Ave., 567-743-9392.
11am-11pm, Monday-Wednesday. 11am-midnight, Thursday-Saturday. Noon-11pm, Sunday.
Sidelinessportseatery.com.
Sidelines is a casual and friendly sports bar and eatery that boasts incredible daily specials, fantastic signature cocktails, and plenty of favorites for all ages.

How long have you operated your business?
20 years, as of May 1st.
What are some of the most inventive and creative ways your business has adapted? Over the years and/or the last few months?
Online ordering, delivery and direct marking.
Have you given back to the community during the pandemic?We have worked with insurance companies and other restaurants to donate free meals to first responders, police and emergency medical personnel.
How do you keep morale up for your staff? Over the years and/or the last few months?
Treat employees like they make a difference— because they do! As a boss, you have to empower your employees.
Is there anything else you’d like readers to know?
We’ve been blown away by the support received through carry-out and online orders over the last months.

WaltChurchill_1

Walt Churchill Jr.

Walt Churchill Jr., President
Walt Churchill’s Market
3320 Briarfield Blvd., Maumee. 419-794-4000.
26625 N. Dixie Hwy., Perrysburg. 419-872-6900.
waltchurchillsmarket.com
7am-9pm, Monday-Saturday. 8am-9pm, Sunday.
Local retail grocer serving the community for over 100 years, offering qualityfoods, homemade products, gourmet specialties, beer and wine.

What are some of the most inventive and creative ways your business has adapted?
Being over 100 years old, our business is constantly making changes so we aren’t stuck in our “old ways”. Adapting to the laws and regulations has just been another part of the challenge. We have increased our cleaning processes and required steps to be taken to promote the health and safety of our customers, employees, and vendors. Our people have done a tremendous job of sourcing products from a variety of vendors both old and new. Being a relatively small company, we have been able to work with vendors who typically supply other businesses. For example, we were able to purchase fresh produce that was in short supply from a supplier that typically supplies hotels. Additionally, we had fantastic lobsters at an incredible value that would have otherwise been destined for a casino or cruise ship. We have fared well because of the dedication and knowledge of our great employees, not only in the past few months, but also throughout our company history.
Small businesses have supported each other through this time. Has your business collaborated with others?
Fortunately, we have a long history of established relationships with vendors and sources for all of our food needs. Many are local and smaller companies with the exception of our main wholesaler AWG, a retailer-owned co-op. Our co-op is doing over 11 billion dollars a year in business so we have the buying power to compete. Large chains are associated with big suppliers like Tyson that provide their meat and they have been shut down or have had other challenges. By buying from our smaller groups of good vendors we have been able to source and service our needs. We have also purchased additional cleaning services through a local company and rented additional sanitizing equipment. Local partnerships have been, and will continue to be, vital to our company’s success.

George Thompson

George Thompson

George Thompson, owner
Georgjz419 Fun, Food, & Spirits
1205 Adams St., 419-842-4477. Georgjz419.business.site
4pm-2:30am, Monday-Saturday. 1pm-2:30am, Sunday.
This inclusive nightlife hotspot in UpTown puts the “social” in social-distancing with parking lot parties, entertainment, cold drinks and more— including some of the best pizza in town.

What are some of the most inventive and creative ways your business has adapted?
We have adapted by utilizing the parking lot as a dance floor for social distancing and fresh air.
Small businesses have supported each other through this time. Has your business collaborated with others?
Yes, all of the Adams Street bar and businesses have been working together wonderfully since the beginning.
How has your business given back to the community during the pandemic?
We’ve hosted a few different functions, like a cookout for EqualityToledo and their food bank. We have also arranged COVID-19 Care Bags throughout the pandemic.
What is your motto for how you run your business?
Love, respect and accept.
What’s been your go-to to take your mind off things?
Listening to meditation music by the pool.

Claudia

Claudia K. David-Roscoe

Claudia K. David-Roscoe, Co-owner/Natural health educator
Health Foods by Claudia
3904 Secor Rd., 419-474-2400. healthfoodsbyclaudia.com
9am-6pm, Monday-Saturday. 11am-5pm, Sunday.
We are a community gathering place, grateful to share our knowledge, experience and understanding about the principles of natural healing with others who want to learn. We believe mindful living is the answer and empowering ourselves with knowledge is the key.

How long have you operated your business? How have the past few months compared to your experience before that?
This year is our 30th anniversary in business and we are so grateful and blessed. The past few months compared to years past have been another learning experience in Life; learning to adapt to changes beyond our control. So, we keep the faith, take one day at a time and do the best we can each day.
Small businesses have supported each other through this time. Has your business collaborated with others?
At Health Foods by Claudia we have always supported our fellow locally-owned businesses and have encouraged our customers to support their local community as well…first.
Is there a silver lining to the crisis?
As our country goes through what we are experiencing, I pray the silver lining is that more Americans are becoming mindful about important issues facing us while opening their hearts to become better people because of it all. I’m keeping the faith that the goodness in this world is the brightest Light there is!

Sara Lewis (Right) who works with our greenhouse crew, and one of the members of the greenhouse crew Miss Lynn (Left)

Sara Lewis (Right) who works with our greenhouse crew, and one of the members of the greenhouse crew Miss Lynn (Left)

Sara Lewis, Direct Support Supervisor – Greenhouse
Sunshine Communities (Sunshine Acres)
7223 Maumee Western Rd., Maumee. 419-865-0251. sunshine.org
Sunshine Communities is a non-profit that supports people with developmental disabilities through various services. Sunshine Acres and specifically the greenhouse, serves that purpose through teaching job and life skills that can Be applied to many facets of life. We do this while growing ornamental plants to sell and veggies to sell and eat. It’s not necessarily the garden itself, but the gardenING that counts!

What are some of the most inventive and creative ways your business has adapted?
We have had the opportunity to upcycle some of the leftover wood from when our boardwalk was destroyed to create some interesting and creative plant hangers and crafts to offer at sales.
Is there a silver lining to the crisis?
Time. With the season at a standstill, the individuals are staying safe at home. That leaves us with a lot of time do make some big improvements.
Have you given back to the community during the pandemic?
We have been growing some produce for a food pantry that Sunshine hosts, as well as offering some Zoom time for individuals who need some green time that they haven’t been able to get elsewhere.
What are your go-to comfort foods right now?
Georgette’s Grounds and Gifts’ Strawberry Spinach Salad with spring mix instead of spinach and poppy seed dressing. It is the PERFECT cool down— a sweet treat for lunch when you’ve been sweating out in the sun all morning.
Is there anything else you’d like readers to know?
Check Sunshine Communities out on FB to keep up to date on future sales.

Max Schornack

Max Schornack

Max Schornack, Executive Chef and Devin Bunch, Sous Chef
The Mason Jar Tap and Grill
8504 Secor Rd., Lambertville, MI. 734-854-8737
Masonjartapandgrill.com. facebook.com/masonjartapandgrill
11:30am-9pm, Monday, Tuesday and Thursday. 11:30am-10pm. Wednesday, Friday and Saturday. 11am-9pm, Sunday.
Laidback atmosphere with upscale pub fare and craft beers.

Is there a silver lining to the crisis?
I would say the customer is the one that gets the benefit of the crisis because the restaurant isn’t packed, food doesn’t generally take as long, and there are more restaurants doing better carry out style meals.
What was it like to reopen? What changes do you plan to make permanent?
Reopening felt like a whole new restaurant. We changed our menu, implemented new health policies, and each day hit record numbers. Our carryout game got stronger and stronger with each week during the crisis. I am going to continue to keep our earth-friendly to-go boxes, our reheat-able foil pans and our carryout kits.
What have you learned about yourself during the crisis?
I learned that the community around us is way stronger than I had originally anticipated.
What advice would you give to others right now?
Don’t sell yourself short. Don’t sell your food for cheap, in the hopes you sell more. Sell it for what it’s worth. If you start with good ingredients, you’ll get good food. If you start with great ingredients, you’ll get great food.

BAR145_WINNER_2020

(L-R) Executive Chef Marcus Hartford / Owner Jeremy Fitzgerald / Co-Owner Brandon Saba / Owner George Simon

Brandon Saba, Managing Partner
Bar 145
5305 Monroe St., Toledo. 419-593-0073. Bar-145.com
Kitchen hours: 4-10pm, Monday-Thursday. 11:30am-10pm, Friday-Sunday. Bar open daily until 2am.
Burgers, Bands, Bourbon & Newly added DuckPin Bowling! Toledo’s Number Entertainment Destination! 2 Bars Under One Roof! Bar 145 & Reset PINS!

Small businesses have supported each other through this time. Has your business collaborated with others?
We have always collaborated with as many locally sourced products as we can. Locally sourced meats, cheese, beers, spirits, uniform needs, and so much more! Now is the best time to help one another out!
What was it like to reopen?
The reopen was a very positive one. We had an opportunity to clean, fix, change and address a number of “projects” that are hard to get to due to lack of time during business hours. Everybody was so happy to be back into a routine and take care of the faces we missed over the months away.
What are your go-to comfort foods right now?
Chef Marcus Hartford reopened our kitchen and has been keeping me well fed! All his new upcoming fall menu items are comfort food-oriented and top-notch.
What advice would you give to others right now, or what is the best business advice you’ve received?
Just keep working hard, keep your eye on the prize, and if you made it through this, you’re able to get through what you have to make it work.

Doug Schmucker

Doug Schmucker

Doug Schmucker, owner
Schmucker’s Restaurant
2103 N. Reynolds Rd., 419-535-9116. schmuckersrestaurant.com
8am-9pm, Monday-Thursday. 7am-9pm, Friday.
3rd generation family diner since 1948 features home-cooked food and made-from-scratch pies.

How long have you been in business? How do the last few months compare to your experience before that?
I’ve been working at Schmucker’s since 1972. Before the March 15th COVID-19 shutdown, my wife Patty and I, along with all our staff, had been almost overwhelmed day after day. Since that fretfully day, we look forward to the next customer to serve to try to find hours for the staff.
What are some of the most inventive and creative ways your business has adapted? Over the years and/or the last few months? We have dug out old laptops and have customers text in their order number and parking stop for curbside pickup. It’s the first computer we’ve used to help serve our customers.
How has your business given back to the community during the pandemic?
Schmucker’s partnered with Next Day Sign selling “Toledo Strong” yard signs and donated over half the monies to feed frontline workers. Over $1000 was raised to do this.
Of the adjustments you’ve made since March, which changes do you plan to make permanent?
Due to our limited seating, we now require that everyone in your party must be present to be seated. That COULD be an approach that we keep since we are SO small and, way too many times, tables are held for 30 minutes or more during prime busy times. Keeping this may be a way to show respect for all customers wishing to dine with us.

Tiffany

Tiffany Sutton

Tiffany Sutton, Director of Human Resources
Ohio Living Swan Creek
5916 Cresthaven Ln., 419-865-4445. Ohioliving.org
Downtown Location Hours: 7am-6pm, Monday- Friday. 8am-3pm, Saturday. Closed Sunday.
Founded in 1922, Ohio Living Swan Creek is part of the largest and most experienced not-for-profit provider of life plan communities and services in Ohio.

Small businesses have supported each other through this time. Has your business collaborated with others?
Whenever we can, we always try to support local businesses for employee appreciation events. Recently we have had generous donors donate some amazing meals, such as Mike’s Pizza and La’Petite for a staff lunch, and Buff City Soap to help our staff recharge after a long day!
If there’s a silver lining to the crisis, what do you see that being?
As with any challenge, we view this crisis as an opportunity to learn and grow! During this pandemic, Ohio Living Swan Creek staff has truly come together as a family to offer a helping hand wherever there is a need, even if it is in a different department than they typically work.
What was it like to reopen?
Even though the Governor’s social distancing orders have been a challenge for our residents and their families, finally seeing them able to reconnect with family and friends during outdoor visits has been wonderful to witness!
How do you keep morale up for your staff?
Over the years and especially the last few months, we have had generous donors provide lunches, novelty gifts, fun T-Shirts, and gift cards. We continue to make Ohio Living Swan Creek a great and fun place to work by throwing exciting staff appreciation events.

Gary

Gary Resnick

Gary Resnick, President
Lasalle Cleaners, Inc.
922 Jefferson Ave., 419-242-2391. lasallecleaners.com
Downtown Location Hours: 7am-6pm, Monday- Friday. 8am-3pm, Saturday. Closed Sunday.
As Northwest Ohio’s largest office pick-up and delivery dry cleaning service, we never lose sight of what is most important— providing a convenient, quality and cost-conscious program that is useful for everyone.

How long have you been in business? How do the last few months compare to your experience before that?
32 years. The past few months have been challenging. People are not wearing dress clothes either because they are working at home or do not attend events due to virus restrictions.
Small businesses have supported each other through this time. Has your business collaborated with others?
Yes, we have worked with several local restaurants providing them with gift certificates for special events to help increase business.
How has your business given back to the community during the pandemic?
We have continued to donate to different charities even through these difficult times.
What have you learned about yourself during this unprecedented time?
That no matter how hard you try, some things you can’t control.
What advice would you give to others right now, or what is the best business advice you’ve received?
Be patient, don’t make quick decisions based only on what is happening today.

Chris Durocher_ LaZboy

Chris Durocher

Chris Durocher, Owner/President Durocher’s
5555 Monroe St., 567-408-2400. durochersonline.com
9am-6pm, Monday-Friday. 9am-5pm, Saturday. Noon-5pm, Sunday.
Durocher’s is a locally owned and operated appliance store. We feature ALL the top appliance brands, with a focus on outstanding customer service.

How long have you been in business? How do the last few months compare to your experience before that? Durocher’s opened in Monroe, MI, in 1951, and in 2019, we opened our Sylvania location. Our Sylvania store concept was due to the request of our Toledo customers for a best in class experience.
What have you found to have the best way to work through this quarantine time?
As an essential business, we remained open throughout this pandemic. We’ve continued to provide service to our customers, making sure we’re helping customers with food preservation with refrigeration and keeping homes sanitary with laundry and dishwashers.
How has your business given back to the community during the pandemic?
Durocher’s has always supported local and national causes. Again, this year, we’re happy to be part of the St Jude Dream Home with Buckeye Real Estate Group. We’re all working to find a cure for childhood cancer.
What inspired you to start your business?
My father started this business, and it’s my passion to continue providing a living for our employees as we have for years.